Announcement

We are aware of an ongoing global service disruption affecting Microsoft 365 and a number of its associated applications.

The disruption may affect some of the services used by our schools to communicate with parents and carers.

As a result, parents and carers may experience delays in receiving emails or responses from school staff. Some online services and communication channels may also be temporarily unavailable or experience intermittent disruption.

Microsoft is aware of the issue and is working to restore services as quickly as possible. Access and functionality may remain intermittent while recovery work continues.

What does this mean for parents and carers?

• You may experience delays in receiving emails or responses from your child's school.
• Some online services or communication platforms may be temporarily unavailable.
• If you are waiting for a response from the school, please bear with us while services are restored.
• Where possible, schools will make alternative arrangements to maintain essential communication with families.

This is a global issue affecting Microsoft services and is not specific to any individual academies.

We will provide further updates if the disruption continues to affect our ability to communicate with families.

Thank you for your patience and understanding.